By Admin on 17/09/2016

I first used Mr Electric for my Halesowen branch of McDonalds on Friday 21st February.

We were expecting an audit from our Franchising consultant when a couple of issues arose. The light switch to the main chiller and freezer broke off and an electrical socket was accidently broken off the wall. We couldn't see anything in the freezer and to make matters worse we were expecting our delivery.

Our usual service companies have a four hour call out to attend a site which was unacceptable in our situation. I remembered having your business card with me so decided to see if you could help.

I called your office and explained my situation and within the hour one of your engineers had attended and carried out the necessary work.

I have to say I was pleasantly surprised with the speed of the response and very pleased with the service you provided.

I have to say I was pleasantly surprised with the speed of the response and very pleased with the service you provided. The business manager was very impressed. I have passed your details to my group of 5 restaurants and have authorised them to use your company for any electrical work required.

I have also found out that plumbing is a part of your service and again very useful to know as we don't have a specific company we can call.

Thank you

Afia

Franchisee

 

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